SASSA Contact Number 2026: How to Reach SASSA by Phone, WhatsApp and Email
The main SASSA toll-free phone number is <strong>0800 60 10 11</strong>, which is free to call from any landline or mobile phone in South Africa. You can use this number to check grant status, report card problems, update contact details, or get help with any SASSA-related matter. This page lists all official SASSA contact details.
SASSA Toll-Free Number: 0800 60 10 11. Free to call from any phone, including cellphones, 24 hours a day, 7 days a week. For the SRD grant specifically, also try: 0800 232 356.
SASSA Toll-Free Number
The number 0800 60 10 11 connects you to the SASSA national contact centre. It is free to call from any South African phone, including prepaid mobile phones. The call centre operates 24 hours a day, 7 days a week.
Common reasons to call SASSA include: checking grant application status, reporting a lost or stolen SASSA card, reporting a change in banking details, reporting a change in personal circumstances, and general grant enquiries.
To check your SRD grant status online: visit srd.sassa.gov.za, click "Check Status", enter your ID number and the mobile number used to register.
SASSA SRD Grant Contact Details
For the SRD R370 grant specifically, SASSA has a dedicated contact line and WhatsApp number.
- SRD toll-free number: 0800 232 356
- WhatsApp: Send a message to 082 046 8553
- SRD grant portal: srd.sassa.gov.za
- Email for SRD queries: srd@sassa.gov.za
SASSA Regional Office Contact Numbers
| Province | Telephone Number |
|---|---|
| Gauteng | 011 241 8000 |
| Western Cape | 021 469 0200 |
| KwaZulu-Natal | 031 360 3911 |
| Eastern Cape | 043 707 6300 |
| Limpopo | 015 291 7000 |
| Mpumalanga | 013 754 9300 |
| North West | 018 397 3700 |
| Free State | 051 410 3000 |
| Northern Cape | 053 807 3600 |
SASSA does not communicate via personal WhatsApp accounts or unofficial social media pages. Only use the official numbers and email addresses listed above. Scammers often impersonate SASSA officials online.
SASSA Email and Online Contacts
- General enquiries email: grantenquiries@sassa.gov.za
- SRD grant email: srd@sassa.gov.za
- SASSA website: www.sassa.gov.za
- SRD grant portal: srd.sassa.gov.za
- Social media: SASSA has official pages on Facebook and Twitter/X (@OfficialSASSA)
What to Have Ready When You Call SASSA
- Your South African ID number.
- Your SASSA reference number or grant type.
- Your registered mobile phone number.
- A pen and paper to note down reference numbers given by the agent.