Sol Plaatje Local Municipality Services — Kimberley
Sol Plaatje Local Municipality is the capital of the Northern Cape Province, covering Kimberley and surrounding areas including Galeshewe and Ritchie. The municipality provides electricity, water and sanitation, refuse removal, and property rates. This guide covers key contacts, online services, and how to access support programmes.
Sol Plaatje Key Contacts
| Service | Contact |
|---|---|
| General enquiries and faults | 053 830 6911 |
| Water and electricity faults (24/7) | 053 830 6911 |
| Emergency services | 10177 or 053 838 8000 |
| e-Services portal | solplaatje.gov.za |
| Accounts and billing | 053 830 6911 |
Electricity and Water
- Sol Plaatje Municipality manages electricity distribution within Kimberley.
- Report power outages on 053 830 6911 (24-hour emergency line).
- Report water leaks and bursts on 053 830 6911.
- Prepaid electricity: available at major retailers, ATMs, and banking apps.
- Free basic electricity (50 kWh) and free water (6 kl) for registered indigent households.
- New connections: apply at the Sol Plaatje municipal offices in Kimberley.
Refuse Collection and Sanitation
- Weekly refuse collection in residential areas — check your collection day at solplaatje.gov.za.
- Report missed collections or illegal dumping on 053 830 6911.
- Sewer blockages are a health risk — report immediately for same-day or next-day response.
Rates, Account Management, and Clearance Certificates
- Pay at Sol Plaatje cashier offices, via EFT (reference: account number), at banks, or at Pick n Pay.
- View statements and manage your account at solplaatje.gov.za.
- Rates clearance certificates for property transfers: apply at the Revenue section — settle all outstanding accounts first.
- Allow 7–10 working days for processing.
- Billing disputes: submit a written query at the Revenue office and request a reference number.
Indigent Register
Sol Plaatje provides free basic services to registered indigent households. Qualifying households receive free electricity (50 kWh/month), free water (6 kl/month), free refuse removal, and a property rates rebate.
Apply at Sol Plaatje Municipal Offices. Documents required: ID, proof of address, and proof of income. Income must be below the municipal threshold. Registration must be renewed annually.